Privacy Policy

Privacy Policy for Yansh Group of Hotels

At Yansh Group of Hotels, we are committed to protecting the privacy and personal information of our guests, users, and visitors. This privacy policy outlines how we collect, use, and safeguard your personal data when you interact with our website or services.

Information We Collect

We may collect the following types of information:

• Personal Information: When you book a room or contact us, we collect personal information such as your full name, contact details (email, phone number), check-in and check-out dates, the number of guests, and hotel location preferences.
• Payment Information: When you make a reservation, we collect payment details, such as credit/debit card information, to process your booking securely.
• Automatically Collected Information: We gather certain information automatically when you visit our website, including IP address, browser type, operating system, and browsing behavior. This helps us improve our website functionality and user experience.

Use of Information

We use the information collected to:

• Process bookings and reservations: Your personal details allow us to confirm reservations and communicate with you about your stay.
• Improve customer service: We may use the information to respond to inquiries, address issues, and enhance customer support.
• Send marketing communications: With your consent, we may send you promotional emails about special offers, events, and services.
• Ensure security: We use data to monitor and protect against unauthorized access or misuse of our services.
• Enhance user experience: We analyze website usage to optimize content and design based on user preferences.

Sharing of Information

Yansh Group of Hotels values your privacy and does not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: We may share information with trusted third-party partners who assist in providing our services, such as payment processors, booking platforms, or email marketing tools.
• Legal purposes: We may disclose information to comply with legal obligations or protect the rights, property, or safety of Yansh Group of Hotels, our guests, or the public.

Data Security

We implement robust security measures to safeguard your personal information against unauthorized access, alteration, or disclosure. We use secure servers and encryption technologies to ensure that your sensitive data, such as payment details, is protected during transactions.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies allow us to remember your preferences, track usage patterns, and improve website functionality. You can modify your browser settings to decline cookies, though this may limit your use of certain features on our site.

Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or external booking services. Please note that we are not responsible for the privacy practices or content of these websites, and we encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccuracies in your personal information.
• Request deletion of your data, where applicable.
• Withdraw consent to marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below.

Contact Information

If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please reach out to us:

• Phone: +91 88905-44529
• Email: info@yanshhotels.com
• Office Address: Hotel Naman, Plot No. 293, B-Block, 100 ft. Road, Near CA Circle, Sec 14, HIRAN Magri, Udaipur (Raj) 313001

Hotel Locations

• Hotel Mahima Heritage Udaipur
• Hotel Sunday Udaipur
• Hotel Sky Blu Udaipur
• Hotel Remark Udaipur
• Hotel Naman Udaipur
• Topper Villa Mount Abu
• Villa Inn Udaipur
• Toppers Corner Mount Abu
• Czar Palace Resort Udaipur

Updates to This Privacy Policy

Yansh Group of Hotels may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we protect your data.

Effective Date: [24/10/2024]